Privacy Policy

About Us

Welcome to Etecstar.com! We specialize in offering a diverse range of women’s dresses and children’s toys, along with various accessories. Our mission is to provide quality products and an exceptional shopping experience. Enjoy free home delivery across Pakistan and international shipping options tailored to your needs.

Return Policy

At Etecstar.com, customer satisfaction is our priority. If you need to return an item, please follow these guidelines:

1. Video Evidence: When you receive your parcel, please record a video while opening it. This is crucial for any complaints or return requests.
2. Return Window: You must initiate the return process within 7 days of receiving your order.
3. Condition of Items: Items must be unused, in their original packaging, and in the same condition as received.
4. Shipping Costs: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
5. Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Terms and Conditions

• Order Processing: After you submit your order, it will be processed within 2 to 3 working days.
• Delivery: Free home delivery is available across Pakistan. International delivery is available with additional charges.
• Product Availability: We strive to keep our inventory updated, but some items may be unavailable. In such cases, we will inform you promptly.

Limitation of Liability: Etecstar.com is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.